Please review our refunds and exchanges policy below before placing your order.
Refunds
We do not offer cash refunds.
Exchanges
We gladly accept exchanges under the following conditions:
- You require a different size (subject to stock availability).
- Your item arrives with a defect or manufacturing issue.
- The item is unworn, unused, in its original condition and has all original tags attached (where applicable).
Exchange Process
If you would like to request an exchange, please contact us within 48 hours of receiving your order.
Customers exchanging items through our courier service are responsible for the courier fee. Alternatively, exchanges can be completed free of charge at our San Fernando pickup location by arrangement.
Items Not Eligible for Exchange
We cannot accept exchanges for:
- Worn or used items.
- Items that have been washed, altered or damaged after delivery.
- Items returned without their original tags (where applicable).
Order Cancellations
Orders may be cancelled within 24 hours of being placed. Please note that a cancellation fee will apply.
Need Assistance?
If you have any questions regarding returns or exchanges please contact us through email, WhatsApp or any of our social media platforms before returning your item.